The Borawski Insurance Agency
“Nonpublic personal information” is nonpublic information about you that we obtain in connection with providing a financial product or service to you. For example, nonpublic personal information includes information regarding your account balance and payment history.
Categories of Information That We Collect:
We collect most of the information about you from your application for insurance and from the servicing of your policies or financial products. Depending upon the nature of your coverage or the financial services we provide to you, we may collect nonpublic personal information about you from other sources such as consumer reporting agencies, state motor vehicle departments, loss information reports, property inspection companies, other insurance companies, our affiliates, investigators connected with claims adjusting, insurance support organizations and others permitted or required by law. In a claim situation, we may also collect medical information to adjust the claim.
How We Use This Information:
We use this information to underwrite your insurance, adjust your claim or to provide you with the services that are normal to an insurance and financial services operation.
Under What Circumstances Do We Disclose Information:
We do not disclose any nonpublic personal information about our customers or former customers to anyone except as permitted by law. This means that under certain circumstances information can be disclosed to third parties without your authorization. For example: We may disclose information to independent claims adjusters, auto appraiser, investigators, and attorneys who need information to settle your claim; to businesses that provide underwriting and actuarial support; to consumer reporting agencies that provide underwriting and actuarial support or information; to organizations involved in collecting data to help in the detection of insurance fraud or criminal activity in connection with insurance transactions; to law enforcement or other governmental authorities to protect our legal interests or in cases of suspected fraud or illegal activities; to medical care institutions or medical professionals to verify coverage or conduct an audit of services; to insurance rating organizations or state regulatory agencies who are involved with the regulation of insurance pricing and products; to lienholders, mortgagees or other parties who have a legal interest in your policy; and to authorized individuals as ordered by court documents.
Our Security Procedures
We will always maintain control over the confidentiality of our customer information, which includes having physical, electronic and procedural safeguards that comply with federal standards. We will permit only authorized employees, who are trained in the proper handling of customer information, to have access to that information in order to provide you with quality products and superior service. All of our operational and data processing systems are in a secure environment that protects your account information from being accessed by third parties.
Access to Your Information:
You have the right to obtain certain items of information we have collected about you, and to request correction of information if you feel it is inaccurate. If we agree, we will correct our records accordingly. If we do not agree, we will communicate this to you. You should submit your written request to us at the address shown below. Certain information collected in connection with, or in anticipation of, any claim or legal proceeding will not be made available.
If you decide to close your account(s) or become an inactive customer, we will continue to adhere to the privacy policies and practice described in this notice.
If you have any questions, please contact our President, Robert F. Borawski @ 413-586-5011 or by written correspondence to our office.