88 King Street
Northampton, MA 01060
Toll Free: (800) 625-1000
Phone: (413) 586-5011
Fax: (413) 586-7973
Monday - Friday 8:30 am - 4:30 pm
Call Center Hours:
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Due to the ongoing Coronavirus situation, our office is currently closed to the public but we are working remotely.
So while the office isn’t open during our regular office hours of Monday thru Friday, 8:30am to 4:30pm, our employees are checking email and voicemail on a regular basis.
Assisting our customers and handling any issues is of utmost importance and we will do everything possible to resolve and/or respond to any issues in a timely fashion.
You may call our main office @ (413)-586-5011 and leave a voice mail or email firstname.lastname@example.org. Both are being
checked regularly during work hours.
Thank you for your patience and understanding
Please be advised coverage cannot be bound, altered or canceled via email or voice mail system.